Cadillac Alghanim Elevates Customer Experience in Kuwait by Launching a Virtual Showroom

KUWAIT – Cadillac Alghanim, has launched a virtual showroom service for its valued customers in order to further encourage social distancing and continue to provide a premium customer experience during the current times in the country due to the Coronavirus pandemic. The new virtual service will accommodate customers to book, consult and order their luxurious Cadillac vehicle from the comfort of their own home.

Cadillac customers can now take advantage of the services offered by the virtual showroom across the country. With a click of a button, customers can book an appointment and experience the virtual showroom directly with full support services dedicated to them, through which they are guided within the entire digital experience every step of the way. Moreover, in order to fulfil the desire of customers who want to experiment their chosen Cadillac model before completing a purchase, Cadillac Alghanim offers them the opportunity to test drive the vehicle of their choice at the comfort of their home.

Mohamad Eltalkhawi, General Manager at Cadillac alghanim said: “We are excited to introduce our beloved customers to our virtual showroom. This marks a new movement for us, as it allows us to give our customers an unparalleled experience from start to finish – one that strengthens our promise of superior customer satisfaction and service regardless of the obstacles we are currently facing due the Coronavirus pandemic. We want to achieve and bring the most possible degree of normal life for our customers whilst keeping safety precuations and social distancing in mind. Our new service combines comfort and convenience for our loyal customers and helps us to better assist them during this difficult time through a premium service that is truly Cadillac.”

In compliance with the Kuwaiti Government’s directives on safety and social distancing, strict hygiene measures and contactless procedures are carefully being followed to ensure the safety of customers and the dealers’ staff. All vehicles will be professionally sanitized and all staff managing the vehicles will be screened and equipped with gloves and masks.

For more information, visit www.cadillacalghanim.com or call 1800044.