*Terms and Conditions apply
For more information, please contact us.
All member countries of the GCC, Lebanon, Jordan, Yemen and Iraq
Engine Air Cleaner/Filter|
|Clutch Linings||Passenger Compartment Air Filter|
|Spark Plugs||Audio Systems Cleaning|
|Light Bulbs (All kinds of bulbs - normal and xenon)||Limited Slip Rear Axle Service|
|Engine Belts||Shock Absorbers|
|Wiper Blades||Remote Keyless Entry Battery*|
|Engine Oil Filter||Wheel Alignment/Balance**|
|Fluids and Lubricants||Vehicle Battery***|
Limited Warranties: * 12 Months ** 12 000 km *** 24 Months 100%
It is our intent to repair under warranty, without charge, anything that goes wrong during the warranty period that is the fault of the manufacturer. This includes replacing service supplies, such as oils, coolant, and refrigerant, when needed in making these repairs.
Please note the distinction between “defects” and “damage” as used in the warranty: Defects are covered because manufacturing is responsible; on the other hand, we have no control over damage caused by such things as collision, misuse, and lack of maintenance which occur after the vehicle is delivered to you. Therefore, damage for any reason which occurs after the vehicle is delivered to you is not covered under the warranty.
Maintenance services are also excluded from the warranty because it is the owner's responsibility to maintain their own vehicle in accordance with the maintenance schedule.
The term “adjustments” as used in the warranty refers to minor repair not usually associated with the replacement of parts. Any adjustment (necessary to correct a manufacturing defect) is covered during the WARRANTY PERIOD.
Maintenance and repairs can be performed by a qualified dealer service center outlet or GM authorized Cadillac dealer. To avail the benefits of free maintenance, please visit GM authorized Cadillac dealer. Warranty repairs must be performed by a GM authorized Cadillac dealer. Receipts proving proper performance of GM scheduled maintenance as per specified intervals should be retained in the event questions arise concerning maintenance. These receipts should be transferred to each subsequent owner of this vehicle. GM authorized Cadillac dealers reserve the right to deny warranty coverage if the vehicle has not been properly maintained as per GM schedule and specified intervals. It is recommended to have all scheduled services performed by a GM authorized Cadillac dealer to avail the benefits of free maintenance (if applicable).
Defects or damage to sheet metal, paint, trim, or other appearance items may occur at the factory during assembly or while the vehicle is being shipped to the dealer. Normally, any factory defect or damage is detected and corrected at the factory during the inspection process. In addition, dealers are obligated to inspect each vehicle before delivery. They repair any uncorrected factory defects or damage and any transit damage which they detect before the vehicle is delivered to you.
Sheet metal, paint, or appearance defects still present at the time the vehicle is delivered to you are covered by the warranty. However, for your protection, we suggest that if you do find any such defects, you advise your dealer without delay, as normal deterioration due to use and exposure is not covered by the warranty.
Surface rusts are not covered under warranty. In order to help protect your vehicle against corrosion, it is important that you maintain your vehicle regularly with the following suggestions. . Wash regularly with cold, clean water and a mild vehicle wash soap . If insects, tar or other similar deposits have accumulated on your vehicle, wash it as soon as possible .
While any Cadillac dealer authorized to sell your make of vehicle will perform warranty service, we recommend that you return to the dealer who sold you your vehicle because of their continued and personal interest in you. If you are touring or on the move, visit any GM authorized Cadillac dealer to service your make of vehicle for warranty related service. In the event your vehicle breaks down due to the failure of a warranted part, contact the nearest GM authorized Cadillac dealer.
For your records, the servicing dealer may provide a copy of the warranty repair record.
If you are touring in a foreign country (countries other than Middle East region), and repairs are needed, it is suggested you make your vehicle available to a GM authorized Cadillac dealer, preferably one that handles your GM make. For any reimbursement consideration, upon your return home, you should provide your dealer with a statement of circumstances, the original repair order, and any “paid” receipt indicating the work performed and parts replaced.
Please note: repairs made necessary by the use of improper or contaminated fuels are not covered under the warranty. See the owner's manual for additional information on fuel requirements when operating in foreign countries.
If you have a problem with your vehicle after warranty coverage has expired, we urge you to continue to return to your GM authorized Cadillac dealer for routine maintenance, problem diagnosis, and repairs. GM authorized Cadillac dealers know your vehicle best and are interested in your continued satisfaction.
General Motors Overseas Distribution LLC and its dealers reserve the right to make changes in vehicles built and/or sold by them at any time without incurring any obligation to make the same or similar changes on vehicles previously built and/or sold by them.